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Go to the shop#Frequently asked questions
Welcome to our Frequently Asked Questions (FAQs) section, where we address common queries to provide you with a seamless experience. Here, you'll find detailed answers to inquiries about our products, services, and more. If you have additional questions or need further clarification, feel free to reach out to our dedicated customer support team. Explore the FAQs to enhance your understanding of Twig Store and make informed decisions.
How long does it take for home delivery?
Production and delivery time varies depending on the item(s) ordered, your customization options and your location. We always aim to deliver within 30 business days from the date of your order. Be sure we want to deliver as soon as possible.
What courier do you use for deliveries?
We exclusively use Aramex for our deliveries. For small shipments, we rely on their reliable and efficient services. However, for larger shipments, we take the extra step and handle the delivery ourselves, ensuring the utmost care and personalized service to bring your Twig Store purchases securely to your doorstep.